Terms of Service

These terms govern your use of LinkLock and outline our mutual rights and responsibilities.

Last updated:5/25/2025

Agreement Overview

By accessing or using LinkLock ("Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully as they contain important information about your rights and obligations when using our link protection platform.

Effective Date: These terms take effect when you first access our service and remain in effect while you use LinkLock. If you disagree with any part of these terms, you may not use our service.

1Service Description

LinkLock is a comprehensive affiliate link protection platform that safeguards your commission-based marketing efforts through advanced security technologies and analytics.

Core Services

  • Link cloaking and protection from hijacking
  • Real-time analytics and performance reporting
  • AI-powered security monitoring and threat detection
  • Commission loss prevention systems
  • Mobile storefront creation and hosting
  • Product showcase and category management

Advanced Features

  • Custom domain support and branding
  • API access and third-party integrations
  • Advanced click filtering and fraud detection
  • Export capabilities and data portability
  • Storefront themes and customization
  • Storefront analytics and visitor insights

2Account Terms & Eligibility

Eligibility Requirements

  • • Must be at least 16 years of age
  • • Must have legal capacity to enter contracts
  • • Must provide accurate and complete information
  • • Must comply with all applicable laws and regulations
  • • One person or entity may maintain only one free account
  • • Corporate accounts require authorized representatives
  • • Must not be prohibited from receiving our services
  • • Must maintain account security and confidentiality

Account Security Best Practices

  • ✓ Use strong, unique passwords (minimum 12 characters)
  • ✓ Enable two-factor authentication when available
  • ✓ Never share your account credentials with others
  • ✓ Report suspicious activity immediately
  • ✓ Keep your contact information updated
  • ✓ Review account activity regularly

Account Responsibilities

  • • You are responsible for all account activity
  • • Notify us immediately of unauthorized access
  • • Maintain accurate billing and contact information
  • • Comply with usage limits and fair use policies
  • • Respect intellectual property rights
  • • Follow community guidelines and standards

3Acceptable Use Policy

Permitted Uses

  • Protect legitimate affiliate and marketing links
  • Track marketing campaign performance and analytics
  • Integrate with authorized platforms and services
  • Use for legitimate business and personal projects
  • Brand links with custom domains you own
  • Export your data for analysis and reporting

Prohibited Uses

  • Illegal activities, fraud, or deceptive practices
  • Spam, unsolicited communications, or harassment
  • Malware, viruses, or harmful content distribution
  • Circumventing service limitations or restrictions
  • Violating intellectual property or privacy rights
  • Automated abuse, bot traffic, or system manipulation

Enforcement Actions

Violations of this Acceptable Use Policy may result in:

Warning
First offense notification
Suspension
Temporary service restriction
Termination
Permanent account closure
Legal Action
For serious violations

4Storefront Terms & Content Policy

Storefront Service

LinkLock provides mobile storefront hosting as part of our platform, allowing you to create professional product showcase pages with protected affiliate links.

Included Features

  • • Mobile-optimized storefront hosting
  • • Product categorization and organization
  • • Theme customization and branding
  • • Social media integration
  • • Visitor analytics and insights

Plan Limits

  • • Free: Up to 10 storefront links
  • • Pro: Unlimited storefront links
  • • Free: 3 basic themes available
  • • Pro: 15+ premium themes + custom CSS

Content Guidelines

  • ✓ Accurate product descriptions and information
  • ✓ Legitimate affiliate and referral links only
  • ✓ Original or properly licensed images
  • ✓ Compliance with FTC disclosure requirements
  • ✓ Respectful and professional presentation
  • ✓ Clear pricing and availability information

Prohibited Content

  • ✗ Illegal products or services
  • ✗ Misleading or false product claims
  • ✗ Copyrighted content without permission
  • ✗ Adult content or explicit material
  • ✗ Hate speech or discriminatory content
  • ✗ Pyramid schemes or get-rich-quick scams

Your Responsibilities

Content Accuracy

Ensure all product information, prices, and descriptions are accurate and up-to-date.

Legal Compliance

Follow all applicable laws, including FTC guidelines for affiliate marketing disclosures.

Intellectual Property

Only use images and content you own or have proper licensing for.

Storefront URL & Branding

  • • Your storefront URL (linklock.com/yourusername) is provided free with all plans
  • • Usernames must be appropriate and not infringe on trademarks
  • • We reserve the right to reclaim inactive or inappropriate usernames
  • • Custom domains are available for Pro users with proper DNS configuration
  • • You may not impersonate other brands or individuals

5Subscription & Billing

Plan Types & Pricing

PlanMonthlyAnnualKey Features
Free Starter$0$010 links/month, mobile storefront (10 links), basic analytics, 7-day retention
Creator Pro$9.99$99.99 (2 months free)Unlimited links, unlimited storefront, premium themes, advanced features, custom domains

Billing Terms

  • • All fees are exclusive of applicable taxes
  • • Payment is due in advance of service period
  • • Annual plans are billed yearly with discount
  • • Subscription renewals are automatic unless cancelled
  • • Price changes require 30 days advance notice
  • • Failed payments may result in service suspension

Payment Methods

  • • Major credit cards (Visa, MasterCard, American Express)
  • • PayPal for all subscription plans
  • • Automatic billing and payment processing
  • • Secure payment processing via Stripe
  • • Monthly and annual billing cycles available
  • • Invoice history available in account dashboard

6Cancellation & Refunds

Cancellation Policy

  • • Cancel anytime from your account settings
  • • No cancellation fees or penalties
  • • Service continues until end of billing period
  • • Data export available for 30 days after cancellation
  • • Storefront remains accessible during grace period

Refund Policy

  • • 30-day money-back guarantee for new subscriptions
  • • Prorated refunds for annual plan downgrades
  • • No refunds for partial periods or usage
  • • Refund processing takes 5-10 business days

7Data & Privacy

Your Content

  • • You retain all rights to your content and data
  • • You grant us license to process data to provide services
  • • We do not sell or share your personal information
  • • You can export your data at any time

Our Commitments

Security

Enterprise-grade encryption and security measures

Privacy

GDPR and CCPA compliant privacy practices

Transparency

Clear data policies and user controls

8Service Availability

Our Commitment

We strive to maintain 99.9% uptime with 24/7 monitoring, automated backups, and disaster recovery procedures. Scheduled maintenance is announced in advance.

  • • Service may be temporarily unavailable due to maintenance
  • • We are not liable for downtime caused by third-party services
  • • Force majeure events may affect service availability
  • • Service credits may be available for extended outages

9Intellectual Property

Our Rights

  • • LinkLock platform is protected by copyright and trademark laws
  • • You may not copy, modify, or reverse engineer our software
  • • Our trademarks and logos may not be used without permission
  • • We reserve all rights not expressly granted to you

DMCA Notice

If you believe your intellectual property has been infringed, contact our copyright agent at:legal@getlinklock.com

10Limitation of Liability

Important: To the maximum extent permitted by law, LinkLock's liability is limited to the amount you paid for the service in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

11Modifications

We may modify these terms at any time. When we make changes:

  • • We'll post updated terms on our website
  • • We'll notify you of material changes via email
  • • Changes take effect 30 days after notification
  • • Continued use constitutes acceptance of new terms

12Contact & Legal

Legal Inquiries

Email: legal@getlinklock.com
Response Time: Within 7 business days
For: Terms questions, legal notices, compliance

General Support

Email: support@getlinklock.com
Response Time: Within 24 hours
For: Account help, technical support, billing

Governing Law: These terms are governed by the laws of Delaware, United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.